Contact Us
If you have any questions about our products or brands, please feel free to contact us.
Follow up on existing orders
Sterns online orders are facilitated by Bash. To follow up on an existing order please email one of our Customer Service advisors here.
Operating hours
Monday – Friday: 8am to 5pm
General enquiries
For any general enquiries not related to online orders, you can contact our Sterns Customer Service team by completing the form below.
*Please note that our team is available during office hours and will respond to your query as soon as they can.
Looking for our Stores?
Visit one of our 120 stores in South Africa. We look forward to welcoming you.
Discover the best brands
Our brands are carefully selected to ensure they meet our high standards of craftsmanship and design.
Delivery & Collection
We offer a premium delivery service that ensures a seamless journey for your new pieces, from purchase to placement in your home.
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Join TFG Rewards
Our loyalty program is the key to unlocking the best of Sterns – think exclusive member discounts and vouchers to spend on what you love.